It feels good when your problems are heard. Similarly, employees work productively when their employers care for them and take preventive actions to meet their serious emergencies. This avoids personal and professional problems among employees. Employers are associated with consultation and counseling services such as Workplace Support Program, for the office and manufacturing sites, to help and benefit personnel working in the organization.
Objectives of Workplace Support Program
Workplace Support Program (WSP) are assistance and counseling services which provide support to employees, bringing financial, personal and professional benefits. This program is aimed at assisting employees for the following objectives.
- Understanding and clarifying issues which directly concerns them.
- Identifying and exploring options to address those problems.
- Developing plans to approach the problems and help finding constructive solutions for them.
How Do They Work?
They offer help to the entire workforce in need of assistance, including supervisors, managers, work council representative and all others in the organization. Experienced and occupational counselors visit the site regularly and meet employees who require assistance.
They work closely with the HR managers and assess current problems faced by the employees. On the basis of their situation, they plan out appropriate strategies and provide proper meditation which helps in resolving conflicts. In addition, they reintegrate the sick employees.
Why Do You Require a Workplace Support Program?
Most of the people keep their professional and personal lives separate. But it does affect them at work, no matter how hard they try to keep them apart. For this reason, Workplace Support Programs aim to overcoming diverse problems faced by employees mainly personal and professional. Counselors assist employees with the following issues.
- Stress management
- Grief or loss
- Life transition and mid-life problems
- Physical or emotional distress
- Low self-esteem
- Anger management
- Habit of gambling
- Substance abuse
- Parenting or step-parenting problems
- Domestic violence
- Legal or financial problems
- Work-life balance
- Poor work performance
- Relationships between co-workers
- Harassment or bullying
- Work and time management
- Change in the workplace environment
- Change of career
- Work-related distress
- Critical issues with immediate boss
Other than these problems, some therapists offer other services which include health promotion fitness such as weight control, smoking, nutrition, or exercise, retirement or lay-off assistance, long-term illness, and disability issues.
The Need for a Workplace Support Program
Workplace Support Program positively affects the work performance of the personnel. They aim to resolve problems which affect their work including variety of services in different areas of the organization.
Experienced counselors help employees in overcoming their personal, professional and financial problems. These programs are open for all employees who belong to top, middle or lower management. Also, they ensure complete confidentiality of the problems faced by the employees.
Therapists involved in this program suggest some of the best changes on individual and organizational levels, to create an environment which promotes optimal performance.